FAQ and help for ordering, design and shipping
Alls Wichtige rund um Gestaltung, Anfrage, Minimum quantity, Lieferzeit, Farben, HD scarf und Produktion auf einen Blick.
Ordering
2 questionsYou design your scarf online in the configurator, choose colors and patterns, upload your logo and add your desired text. Then you send us your design with no obligation. We review it and get back to you.
No. By submitting your scarf design, you initially send only an inquiry. Your design is reviewed first and then we contact you.
Minimum quantity
2 questionsCustom fan scarves are available from just 10 pieces.
Yes. In the inquiry form, the quantity starts at 10 pieces and then continues in steps of 5.
Design
4 questionsIncluding your logo, a maximum of 6 colors is possible. If your logo contains additional colors, they may need to be reduced or adjusted.
Your logo should be uploaded without a background if possible. An isolated PNG file is ideal.
The preview is as accurate as possible, but production-related deviations can occur. During knitting, yarn can slightly show through, especially with light colors or white. Fine details and small text often appear a bit more pixelated due to the knit structure.
In principle yes, but very fine details, small fonts or complex color transitions cannot always be reproduced exactly in knitting. Such elements may look coarser or slightly pixelated in the finished scarf.
HD scarf
3 questionsAn HD scarf is a special version for more detailed artworks and finer implementations. This variant is particularly suitable for more complex graphics.
There is a 20% surcharge for an HD scarf.
When the HD option is active, it automatically switches to the special format 17 x 140 cm.
Delivery
2 questionsThe delivery time is usually about 8 weeks after final order approval.
Yes. In addition to the unit prices, there is a knitting program fee of EUR 36.00 gross plus shipping costs.
Approval
1 questionYes. Before production, you receive a proof for approval. Nothing is produced without your explicit approval.
Service
1 questionYes. You can easily mention special requests in the inquiry form or include them with your inquiry.
Legal
1 questionPlease use only logos, motifs and brands for which you hold the necessary rights. For trademark-protected content, the appropriate usage rights should be in place.
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FAQ and help at localhost/fanschal-shop - answers about custom fan scarves, ordering and design
In the FAQ / Help section of localhost/fanschal-shop you will find answers to frequently asked questions about custom fan scarves, the ordering process, design, delivery times, shipping, quantities and other important information about your inquiry or order. The aim of this page is to give you a quick and clear overview so that many key points can be understood before placing your inquiry or order.
Frequently asked questions about fan scarves and ordering
Our FAQ page helps you quickly and easily answer important questions. Topics include minimum order quantities, delivery times, design options, materials, colors, shipping and the general process for ordering custom fan scarves.
This gives you a good overview in advance, as many processes and key points are explained in a compact and clear manner.
Help with design and inquiry
If you need help designing your desired scarf, you will find useful information here about logos, motifs, texts, colors and possible implementations. This gives you many helpful answers for your project even before submitting your inquiry.
Especially for personalized fan scarves, it is helpful to find out early about technical possibilities and sensible design options.
Quick overview for new customers
Especially if you are designing or ordering a custom fan scarf for the first time, our help page offers you a practical overview. The FAQ helps you to clarify open questions in advance and make the path to your inquiry or order even easier.
This makes the section particularly well suited as a first point of contact when you want to get a compact overview of the process and the most important points.